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Basingstoke Citizens Advice

Scams It can be hard to tell if something is a scam - that is why they work. Fraudsters are cunning and adapt quickly to convince you into parting with your money. Scams can come in many different disguises, so it’s important to know the warning signs to look out for and what to do if you have or think you have been targeted. Check if something might be a scam.

It might be a scam if:

  • it seems too good to be true – for example, a holiday that’s much cheaper than you’d expect.

  • someone you don’t know contacts you unexpectedly.

  • you suspect you’re not dealing with a real company – for example, if there’s no postal address

  • you’ve been asked to transfer money quickly.

  • you've been asked to pay in an unusual way – for example, by iTunes vouchers or through a transfer service like MoneyGram or Western Union

  • you’ve been asked to give away personal information like passwords or PINs.

  • you haven't had written confirmation of what's been agreed.

Detailed Advice on how to deal with Scams can be found on the Citizens Advice Website on https://www.citizensadvice.org.uk/scams. The information given includes the following: Check if you can get your money back after a scam. What to do if you've been scammed Report a scam. Get help with online scams. Get emotional support if you’ve been scammed.

Find out about recent scams

  • To find out about scams across the country, you can sign up to the Trading Standards email alert on their website. Trading Standards can investigate and take court action against scammers.

  • If you want to know about scams in your local area, sign up for email alerts on Action Fraud's website.

  • You can also find out about common financial scams on the Financial Conduct Authority’s website.

If you suspect you have been scammed and you are not sure what to do, or you are seeking advice on a problem you have, please contact us to see if we can help. Call us on 0300 3309 064 Chat online: citizensadvice.org.uk/contact-us Website: www.basingstokeandtadleycab.org.uk Or search on the National Citizens advice website www.citizensadvice.org.uk Nicola Dale