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Citizens Advice Basingstoke Celebrates 60 years of Service


The Citizens Advice Service has been helping to solve problems since1939. In 1935 the Government were considering the need for an information service linked to the fledgling social welfare service. By 1938 the prospect of a world war was looming and so the National Council of Social Services (the forerunner of today's National Council for Voluntary Organisations) established a group to look at how to meet the needs of the civilian population in war time. "Citizens Advice Bureaux should be established throughout the country, particularly in the large cities and industrial areas where social disorganisation may be acute. War was declared on 3rd September 1939 and on 4th September 1939 the first 200 Citizens Advice Bureaux were opened. From the start, volunteers ran the service working from public buildings and private houses. Advisers dealt with problems relating to the loss of ration books, homelessness, and evacuation. They also helped locate missing relatives and prisoners of war. Debt quickly became a key issue as income was reduced due to call-ups. Today volunteers continue to play a vital role in delivering our service to those seeking our help, and we invite anyone interested in joining us to get in touch. https://www.basingstokeandtadleycab.org.uk/get-involved-donate Citizens Advice Basingstoke was founded in 1961 and this year is celebrating 60 years of service providing help and advice. Because we have been around for so long many people are surprised to hear that we are a local charity. Working for the community has always been at the heart of what we do. We continue to work in the best interests of the people asking for our help. But how we work and how people access our service is constantly evolving as has been shown during the Covid 19 pandemic. We have advised and supported those seeking our help throughout this time. tackling housing, debt, employment, relationship, discrimination, and consumers’ problems, and fighting for the rights of individuals. Our work is as vital now as it was in 1939. We are here for everyone Our service aims: · To provide the advice people need for the problems they face. · To improve the policies and practices that affect people’s lives. · To help people resolve their legal, money and other problems by providing free, independent, impartial and confidential advice, and by influencing policymakers. Helping you to find your way forward If you have a problem, please contact us to see how we can help. Call us on 0300 3309 064 Chat online: citizensadvice.org.uk/contact-us Website: www.basingstokeandtadleycab.org.uk Or search on the National Citizens advice website www.citizensadvice.org.uk


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